GILAMOTOR.com – Biar kompetensi sumber daya manusia di bidang teknik sepeda motor semakin meningkat, PT Astra Honda Motor (AHM) menggelar kontes keterampilan teknik nasional antar mekanik dan service advisor dari seluruh jaringan layanan purna jual sepeda motor Honda se-Indonesia.
Uji keterampilan teknik antar mekanik dan service advisor motor Honda ini merupakan kegiatan rutin tahunan yang kali ini memasuki penyelenggaraan ke-20, sejak diselenggarakan pertama kali pada tahun 1992. Final kontes tahun ini dilaksanakan di Palembang pada 24-25 Agustus dan diikuti oleh 3.493 Mekanik dan 1.198 service advisor. Mereka merupakan peserta terbaik dari 3.700 AHASS se-Indonesia yang telah mengikuti proses seleksi ketat di tingkat regional yang diselenggarakan oleh jaringan main dealer.
Mereka mengikuti uji kemampuan teknik maupun non teknik yang meliputi ujian analisa teknis, praktek penggunaan peralatan bengkel, pengukuran, bongkar pasang dan penanganan masalah pada kendaraan. Adapun para service advisor diuji dalam hal teori, teknik dan praktik dalam bentuk studi kasus atau role play yang telah ditetapkan.
General Manager Technical Service Division AHM Wedijanto Widarso mengatakan dengan menguji kompetensi para mekanik dan service advisor Honda, pihaknya berharap dapat meningkatkan layanan purna jual kepada pelanggan setia Honda yang datang ke bengkel resmi Honda atau yang lebih dikenal dengan AHASS.
Kegiatan ini juga dapat menjadi sarana untuk membuktikan kesiapan para mekanik Honda memberikan layanan terbaik kepada pelanggan di era injeksi, di mana saat ini sepeda motor injeksi Honda juga sudah memimpin pasar motor injeksi. AHM saat ini memasarkan 10 model motor berteknologi injeksi yaituVerza 150, CB150R StreetFire, Vario 125 CBS Idling Stop, New Scoopy-FI, The All New BeAT-FI, Supra X 125 PGM-FI Helm in, PCX 150, New Spacy Helm in-AT PGM-FI, CBR 150R, dan CBR 250R. “Kami yakin acara ini dapat memotivasi mekanik dan sales advisor kami untuk terus meningkatkan kemampuannya sehingga mampu memberikan layanan purna jual terbaik bagi konsumen, termasuk para pengguna motor terbaru Honda yang semuanya akan menggunakan teknologi injeksi.â€
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